Frequently Asked Questions
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At Familial, we have bank-grade security measures. Our infrastructure includes an AWS database and a SOC II compliant back-end, ensuring robust security standards. We employ a third-party cybersecurity auditor for ongoing security assurance and all information in our database is secured with 256-bit encryption, one of the most secure encryption algorithms available today.
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Not only does Familial protect your data, we provide you with the tools to secure your own account by:
Requiring user emails to be verified
Offering two-factor authentication
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Yes. We’ve tested and designed Familial to be intuitive and simple for users of all ages, specifically testing with users ages 60+.
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No! You don’t need to download an app. You can access Familial from your phone, tablet or desktop in the browser of your choice. Familial can be used on both iPhones and Androids.
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Familial is great for couples and individuals. You can add collaborators to your account for free, granting your partner editing access.
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Familial allows you to add authorized viewers to your account who can view, but not edit, your information. You have the option to choose what modules you want to share and can restrict sensitive information (e.g., passwords, account balances) from authorized viewers.
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Yes. You need to use two accounts and have two subscriptions. Each account will have that household’s unique asset inventory and wishes, as well as unique sharing permissions. For individual privacy and security, two households would need two subscriptions.
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If you unsubscribe, you can continue to log-in and view the information you added while your membership was active, but you can no longer make changes.
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Yes! Familial's Household Manager was designed to allow you to keep important files such as deeds and birth certificates in one convenient place. Familial also allows document attachments to any asset, personal property, or household item.
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Familial costs $119/year ($10/month) for one household.
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Familial is not a legal services provider and does not offer legal advice. The information and materials provided through Familial’s software are for informational purposes only. Users are strongly encouraged to seek the services of a qualified legal professional for any legal advice or needs.
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